The Longevity Clinic processes personal and health-related information to provide assessments, appointments, clinical services, patient support, payments and account administration. We aim to handle personal information in accordance with applicable South African privacy requirements, including POPIA.
Contact and account details; appointment and transaction information; health information supplied during assessments or treatment; laboratory and biomarker information where integrated into the clinical record; and technical information necessary to operate and secure the website.
To provide requested healthcare and support services, assess treatment suitability, manage appointments and payments, maintain clinical and operational records, respond to enquiries, meet legal or regulatory obligations and protect the security of our systems.
We may use appropriately selected technology, payment, laboratory, pharmacy, communications and professional service providers. Information is shared only where reasonably necessary for the relevant service and subject to applicable contractual, confidentiality and legal requirements.
You may contact us to ask about the personal information we hold, request correction where appropriate, raise a privacy concern or ask how information is being used. Certain clinical, financial or legal records may need to be retained for required periods.
We use access controls and other technical and organisational safeguards appropriate to the information being handled. No internet service can guarantee absolute security, and patients should keep account credentials private.
Last updated: 20 August 2026. This page should be reviewed by South African legal/privacy counsel before full commercial launch.
