These terms govern use of The Longevity Clinic website, portal, appointment and treatment-purchase functionality.
Website content does not replace an individual medical assessment. Treatments may require consultation, clinical screening, a prescription, product-specific authorisation or another lawful supply pathway before they can be provided.
Displayed services, prices and availability can change. A website listing does not guarantee that a treatment is clinically suitable, in stock, legally available or appropriate for a particular patient.
Appointments are subject to confirmation. Where online payment is enabled, payment is processed by the selected payment provider. Refund, cancellation and rescheduling rules may depend on the service, clinician time reserved, medicines prepared and applicable consumer law.
Users are responsible for providing accurate information and protecting login details. Access to another person's clinical account without authority is prohibited.
The website and patient portal are not emergency medical services. Urgent or emergency concerns should be directed to an appropriate local emergency service or healthcare facility.
Last updated: 20 August 2026. Final commercial terms should be reviewed by South African counsel before launch.
